FAQs

Everything you might ask about Rovina, in one place. Can't find your answer? Email us at sac.falconexpress@gmail.com.

Product & Use

What is in the Anti-Aging Bundle?

The bundle combines two daily supplements: NMN capsules and Astaxanthin 12 mg softgels (natural astaxanthin from Haematococcus pluvialis microalgae, with organic coconut oil as the carrier).

How do I take it?

Astaxanthin: 4 softgels daily — 2 in the morning and 2 in the evening, each with a meal containing some healthy fat.
NMN: 2 capsules daily in the morning with food.

Can I take it on an empty stomach?

We recommend taking both with food. Astaxanthin is fat-soluble, so a meal with some dietary fat helps your body absorb it and reduces the chance of stomach discomfort.

Why does daily consistency matter?

Astaxanthin is fat-soluble and builds up in the body over weeks of daily use. Skipping a day won't ruin your progress, but steady daily use is what matters most.

How long until I notice a difference?

Results vary from person to person. We recommend using the bundle consistently for at least 60–90 days before evaluating how you feel.

Who should not take this product?

Do not use if you are pregnant, nursing or under 18. If you have a medical condition or take prescription medication, consult your healthcare professional before use.

How should I store it?

Store in a cool, dry place away from direct sunlight. No refrigeration needed. Keep the bag sealed when not in use and out of reach of children.

Quality & Ingredients

Is Rovina natural?

Our astaxanthin is extracted from Haematococcus pluvialis microalgae, not synthesized from petrochemicals.

Is it vegan?

The astaxanthin is algae-derived, but the softgel shell contains gelatin, so the bundle is not suitable for strict vegans or vegetarians.

Are your products FDA approved?

Dietary supplements are not approved by the FDA. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Can I see a Certificate of Analysis?

Yes. See our Certificate of Analysis page for how to request it.

Orders & Shipping

When will my order ship?

Orders are processed within 1–2 business days after payment confirmation (excluding weekends and holidays).

How long does shipping take?

USPS Standard: 3–5 business days in transit. USPS Express + Insurance: 1–2 business days in transit. Shipping rates are shown at checkout. See our Shipping Policy.

How can I track my order?

Once your order ships, you'll receive an email with your tracking number. You can follow it on our Track My Order page.

My order is late or arrived damaged — what do I do?

Email us with your order number (and a photo if the package was damaged). We will replace lost or damaged orders at no charge.

Can I change or cancel my order?

Yes, as long as it hasn't shipped yet. See our Cancellation Policy.

Do you offer subscriptions?

No. Every order is a one-time purchase — you will never be charged automatically or receive shipments you didn't order.

Returns & Payment

What is your return policy?

We offer a 90-day money-back guarantee. Contact us within 90 days of receiving your order and we'll make it right. See our Refund Policy.

How long until my refund posts?

Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take a few extra days to post it.

What payment methods do you accept?

Visa, Mastercard, American Express, Discover and other methods shown at checkout. All transactions are secure and encrypted.

How do I contact customer support?

Email sac.falconexpress@gmail.com or use our contact page. We reply within 24 hours, Monday to Friday.